Initial Situation
The largest private telecommunications provider in Switzerland covers the full range of telecommunications: mobile, landline network, Internet and digital TV. To focus more on its customers’ needs and satisfaction to delight them with innovative products and services, they needed to improve their IT systems.
Solution
Engaged to lead procurement, fixed assets and inventory strategy
- Trained key users and full training for 50 end users
- Analyzed client’s specific requirements for procurement, inventory and fixed assets management following the Application Implementation Methodology (AIM)
- Sold and developed together with a partner consulting company a new training tool
- Advised on future changes regarding moving towards eProcurement
Results
- NPV of CHF 13M resp. CHF 19.5M in savings and CHF 1.3M in total cost over 6 years
- Successfully trained key and end users
